AI Enabled Experiences

AI Enabled Experiences

At the intersection of design strategy, ethical foresight, and academic research, we explore new ways for AI to serve people, organisations, and society, shaping not just what AI does, but how it should exist in the world

We create AI systems that address human needs and integrate seamlessly into broader ecosystems, while anticipating risks and ensuring they remain safe, fair, and aligned with societal values.

We are actively engaged in doctoral research on Human Centered AI, Co-Design, and AI ethics, contributing to global thought leadership through conferences, academic partnerships, and applied fieldwork.

Unlocking AI’s full potential across your business

AI Opportunity Mapping & Strategy

We help leadership teams cut through the noise and identify where and how AI can create the most value, across business models, customer experiences, or operations. By combining industry insight with technical feasibility, we identify high impact opportunities, prioritise use cases, and build phased roadmaps that align with your growth and transformation goals. Our Digital Maturity Assessment Score is a diagnostic model that evaluates readiness across technical, strategic, and human factors highlighting organisational gaps, surfacing risks, and aligning leadership before AI investments begin. This ensures AI adoption is not only high-impact but also responsible, cohesive, and future-ready.

AI Opportunity Mapping & Strategy

AI-powered Product Development

Combining product design principles with robust engineering practices, we build AI-powered products that captivate users and drive measurable impact. Our focus remains on human-first experiences, instead of model first. From intelligent interfaces to agentic assistants, we ensure AI streamlines workflows, automates operations, and improves everyday interactions. We address ethical risks early through structured workshops, ensuring AI remains understandable, trustworthy, and explainable.

AI Integration & Governance

We help teams embed AI into existing systems with clear guardrails. Our approach prioritises responsible deployment by defining governance frameworks, implementing safeguards, fallback mechanisms, and decision-traceable processes ensuring regulatory compliance at scale. Whether upgrading internal tools or rolling out AI across multiple functions, our focus remains on delivering impact, ensuring accountability, and enabling sustainable adaptability.

AI Integration & Governance

AI Narratives & Communication

As AI systems grow more intricate, the need for clear, multi-layered communication becomes essential. We create narratives, frameworks, and learning tools that help teams, stakeholders, and end-users understand AI’s capabilities, limitations, and purpose. Through cross-disciplinary collaboration, we shape the conversation around AI, making its value tangible, its workings transparent, and its presence more trusted.

How We Help Organisations Become AI-First

Reframe Problems with AI Possibilities

Through co-design workshops and strategic discovery, we identify where AI creates tangible value by:

  • Predicting, personalising, and automating workflows
  • Enhancing decision-making with contextual insights
  • Reducing cognitive overload across touchpoints
  • Enabling adaptive, continuously improving experiences

Assess AI Readiness with DMR

Our DMR model assesses the foundational enablers of AI adoption, including:

  • Strategic clarity and leadership alignment
  • Organisational mindset and openness to transformation
  • Data availability, structure, and quality
  • Workflow maturity and integration potential
  • Governance, accountability, and ethical safeguards

This creates the groundwork for every AI-first initiative.

Design for Intelligence, Not Just Interfaces

Our DMR model assesses the foundational enablers of AI adoption, including:

We embed intelligence from the ground up not just at the UI level. We design:

  • Transparent, explainable (“glass box”) systems
  • Interactions that augment rather than replace human reasoning
  • Ethical and responsible mechanisms by design
  • Experiences that preserve trust, control, and autonomy

Support Cultural & Operational Change

AI-first transformation is as much about culture as technology. We help leadership and cross-functional teams:

  • Move from AI hesitancy to strategic confidence
  • Scale from experiments to enterprise-level adoption
  • Build literacy in AI design, ethics, and implementation readiness

This enables sustainable transformation aligned with long-term goals.

Prototype the future

We make AI tangible early before full systems are built through:

  • Low-risk, insight-driven pilots
  • Scenario modelling to evaluate business and user impact
  • Fast, functional prototypes of AI-powered products and services

We integrate AI across the design process enhancing research, accelerating prototyping, and scaling user testing. This enables faster decisions, deeper insights, and more personalised experiences. By combining creative expertise with machine intelligence, we deliver adaptive, efficient, and future-ready solutions that unlock measurable business impact.

Case studies

Featured Work

Contify

Equipping teams with real-time competitive edge

Contify’s battlecards transform static competitor data into real-time, actionable intelligence. Auto-updated and easy to consume, they empower sales and strategy teams to stay sharp, respond faster, and win more.

Knowledge Session • User Research • Digital Product Development • UX/UI Design • Usability Testing

Ready to craft experiences that matter? Get in touch and let's make it happen!